1. About these terms
These terms apply to your use of this website and to any free readiness review we provide. The website is run by [Company name], a company registered in [Country of registration, e.g. England and Wales] under company number [Company number], with its registered office at [Registered address] (“Proplus Payments”, “we”, “us”). Contact: [Contact email].
Paid services are provided under a separate written agreement, which takes priority over these terms where they differ.
2. What we do
Proplus Payments is a payment consultancy. We review merchants’ readiness for underwriting, introduce businesses to payment providers that knowingly accept their products, provide compliance guidance and templates, and help monitor account health.
We are not a bank, acquirer, payment institution or e-money institution. We do not process payments, hold client funds or make approval decisions.
3. No guarantee of approval
Approval decisions, pricing, reserves, settlement terms and timelines are set by the payment providers you apply to. We do not guarantee that any application will be approved or that an account will remain open.
4. Honest declaration
We present every business and its products accurately. We will not help any business disguise what it sells, misdescribe its merchant category, use another business’s account, or otherwise circumvent card-network or provider rules. We may decline or stop working with anyone who asks us to.
5. Your responsibilities
- Give us accurate, complete and up-to-date information.
- Make sure your business, products and marketing comply with all laws and regulations that apply to you, including rules on product claims and research-use-only products.
- Follow the terms of any payment provider you are approved by.
- Keep any login details or documents we share with you confidential.
6. The free readiness review
The readiness review is free and creates no obligation on either side. It is general guidance based on the information you provide and is not legal, regulatory, tax or financial advice. You should take independent advice before relying on it.
7. Fees
Fees for paid services are agreed in writing before any work starts. [Add your fee structure or payment terms here, if you want them on the website.]
8. Confidentiality
We treat the information you share with us as confidential and only use it to provide our services, except where disclosure is required by law. Our Privacy Policy explains how we handle personal data.
9. Intellectual property
The content, design and templates on this website belong to us or our licensors. You may use templates we give you for your own business, but you may not resell or republish them.
10. Using this website
Don’t misuse the website: no attempts to gain unauthorised access, introduce malicious code, overload it or copy its content in bulk. The website is provided “as is” and we don’t guarantee it will always be available or error-free.
11. Liability
We are not responsible for the decisions or actions of payment providers, including declined applications, reserves, held or frozen funds, or account closures. We are not liable for indirect or consequential loss, or for loss of profit, revenue or business.
Our total liability to you in connection with our services is limited to the fees you paid us in the [12] months before the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
12. Links to other websites
Links to third-party websites are provided for convenience. We aren’t responsible for their content or practices.
13. Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed. Continuing to use the website after a change means you accept the updated terms.
14. Governing law
These terms are governed by the laws of [England and Wales], and the courts of [England and Wales] have exclusive jurisdiction over any dispute arising from them.
15. Contact us
Questions about these terms? Email [Contact email] or write to [Company name], [Registered address].
See also our Privacy Policy, or go back to the homepage.